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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Rodriguez

October 12, 2023

5  out of  5 rating by Jose Rodriguez
"Amazing service, good location"
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LaDeandra Scott

March 20, 2023

5  out of  5 rating by LaDeandra Scott
"Amazing! Quick and to the point! Customer service was exemplar!"
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Shannon Durham

February 1, 2023

5  out of  5 rating by Shannon Durham
"The most helpful and attentive insurance agent I have ever had. She went above and beyond to help me save money on my policy and is readily available via the phone and over email. And if that wasn't enough, she is also incredibly kind and pleasant to interact with and in this day in time, I will jump through hoops and do whatever I need to do to keep an agent like this. I more than recommend Mrs. Jones, I HIGHLY SUGGEST!!"
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P0wer M0ves

June 14, 2022

5  out of  5 rating by P0wer M0ves
"I must say this is by far the best insurance company. I have ever had since day one they reached out and every time they have been so sweet and warm and pleasant and that alone makes u wanna stay knowing that you have wonderful people that are so Genuine we need more like you, glad I have you in my corner keep up the good work and God bless you."
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Ktell T

October 14, 2021

5  out of  5 rating by Ktell T
"Neanne is the best and honestly one of my favorite people! Not only has she been extremely helpful during my time with State Farm but she’s professional, friendly, and always has the best advice. Thank you for making my experience a memorable one!! :)"
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Dervita Bronner

September 8, 2021

5  out of  5 rating by Dervita Bronner
"I truly love this company, my aunt recommended them and it was the best decision I've made, Ms. Neanne is always nice and helpful if I have any questions and I've saved so much money with the company, State Farm is the best."
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Ebony Rogers

July 21, 2021

5  out of  5 rating by Ebony Rogers
"This is the place to be! I Promise you will not be disappointed!! Carol Jones is amazing Agent always willing to help and very responsive . Neeane truly cares about your questions and concerns, and will help you as much as she can and will go above and beyond to assist you . They are very informative. This office truly represent what State Farm is about , I’m so satisfied with this service I referred my friends and family ! Thanks for everything!!!"
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Kayla Davis

July 2, 2021

5  out of  5 rating by Kayla Davis
"The ladies in this office truly care about your questions and concerns and will help you as much as they can and make sure you have a good experience with State Farm insurance. I was blessed to talk to Neeane’ one of the agents and she is a literal angel, got me almost $100 of my insurance. She made sure I knew all the discounts and how I could obtain them and she always made sure I understood what was going on and what was going to happen. Love this office so much!!"
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Charlene Mason

June 17, 2021

5  out of  5 rating by Charlene Mason
"I have been a customer for a long time, Carol Jones and Neanna Hines have been so incredibly helpful to me whenever I needed assistance. They make me feel valued as a customer and go out of their way to get valid information to me and they take the time to explain options to me and make sure I understand everything completely."
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Arnitra King

June 15, 2021

5  out of  5 rating by Arnitra King
"Wonderful people!Very informative and very compassionate! I'm so glad I made the switch🤍"
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Seven T Seven LLC

May 28, 2021

5  out of  5 rating by Seven T Seven LLC
"Great customer service and attention to detail."
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5star Gunplay

May 19, 2021

5  out of  5 rating by 5star Gunplay
"This is your one stop agency. I have my hospital insurance, life, renters and car insurance here. Carol and her staff is awesome especially Neanne. They are professional and so courteous. They take good care of me and I don't have any complaints. Thanks Carol for representing excellence and being the best StateFarm Agent in Georgia!!"
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LaTrisa Harris

May 7, 2021

5  out of  5 rating by LaTrisa Harris
"Love this business and the staff is amazing"
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Tabatha Scott

February 15, 2021

5  out of  5 rating by Tabatha Scott
"State Farm has always been my first choice for Insurance but what I really love is the Level of customer service that is provided from this particular office. Carolyn Jones is my Agent and I absolutely love this Office. All of the Agents are kind, patient, and very professional. They are very knowledgeable with all of State Farm’s policies and services that they offer and are always finding ways to help me save money. I definitely recommend Carolyn Jones office as your future State Farm Agent."
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Alma Maddox

October 27, 2020

5  out of  5 rating by Alma Maddox
"She was great!!!"
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Danielle Willis

September 7, 2020

5  out of  5 rating by Danielle Willis
"Excellent customer service. The ladies in this office are very knowledgeable and willing to serve. If you need any type of insurance package give them a call."
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Dierra Dunn

August 18, 2020

5  out of  5 rating by Dierra Dunn
"I have been with Mrs. Jones for home, auto and life insurance and will continue to be there. I've always interacted with Mrs. Neanne, let me just say she is heaven sent! She's stayed on the phone with me for car wrecks, given the best advice in terms of life insurance and came to the rescue for my home insurance! I am so grateful to have my business with good people such as Mrs. Jones and her staff. I would reccomend them to everyone, professional, responsive, attentive and GREAT RATES!! Thank you all for all you do for your customers especially me!!"
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Betty H.

July 29, 2020

5  out of  5 rating by Betty H.
"Carol Jones and staff are number "1" in customer satisfaction. I recently contacted Carol regarding insurance quotes for several vehicles for my son, who at the time was not a State Farm customer. Carol and her staff member Neanne, provided detail quote information which allow my son to make an informative decision in comparing State Farm against his insurance company. My son was in awe of the service and professionalism he received from Carol and her staff. I informed him that's the type service I receive all the time. He was so impressed he moved his business over to Carol. Thank you so much for all your help in my son's insurance need."
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Mike H

July 26, 2020

5  out of  5 rating by Mike H
"I was in the process of purchasing a vehicle and needed quotes quickly. The problem was I was not with State Farm at time but looking to switch. I called Carol in a panic and unsure of my next move. She talked me through process so that I could comprehend. I asked for a quote and she replied no problem in less than 10 mins I had multiple quotes of different coverage she wanted to ensure I knew of all the options. Carol walked me through line by line so I understood, in that moment I knew she cared more about the person than getting my business. That made my decision that much easier I transitioned to State Farm that day and have been happy ever since. All I can say is thank you Carol ."
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June 15, 2020

5  out of  5 rating by Keystonekids
"Carol and her staff are amazing! They are always very professional and knowledgeable. Each time I call they take the time to thoroughly address any concerns I may have, and they are always keeping me abreast of the latest happenings in the insurance world. I currently have 2 vehicles insured through their office, and I can’t imagine using any other office or insurance."
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Lakesha Smith

June 12, 2020

5  out of  5 rating by Lakesha Smith
"The best customer service when ever I call! Ms. Hines is always a pleasure to talk to. The entire office has great customer service! When ever I call I always feel like I am talking to family and I love that. You all keep up the good work and thanks for everything you do."
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Johnny Parks

April 13, 2020

5  out of  5 rating by Johnny Parks
"Ms. Jones will get it done when others quit. Thank you for a job will done"
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Gloria Battles

October 23, 2019

5  out of  5 rating by Gloria Battles
"Excellent customer service. I have experienced knowledgeable and patient agents at this office. I have been a client of this office for 5 yrs or better and I receive the same good service from day 1 and every time I call to 5 yrs later. I would recommend this agency to everyone. My whole family is insured by this office."
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Annette Turner

September 7, 2019

5  out of  5 rating by Annette Turner
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Green Eyes

February 21, 2019

5  out of  5 rating by Green Eyes
"Professional Agent and staff!! I have my auto loan and auto insurance there. They return phone calls, show the utmost respect for their customs as well as show compassion. If you are looking for a StateFarm Agency, look no further. Carol and her staff go above and beyond to take care of you. They offer suggestions and seem to always have the answer when it comes to any insurance question / scenario. I highly recommend this office."